Frequently Asked Questions

Do you deliver?

Great Event Decorations is a full service decorating company which means that we deliver and decoratively arrange all of the design elements that you have chosen and when necessary, return for breakdown and pick up of any rental items. Our décor is not available for pick up. The cost of delivery is based on the time needed, the location of the event and the quantity of décor.


What areas do you service?

Great Event Decorations are based in Bridgeport, Connecticut and service the Fairfield County areas. We will travel to greater distances based on our availability and the scope of work.


What is the process for planning and selecting decorations?

It all starts with a phone call or an email. First we need to know the date, time and location of your event. Then we can confirm our availability and will be happy to begin discussing your event details.

The process for selecting decorations is often similar. First we have a conversation and try to understand your decorative goals. We will ask what type of event it is and if you are working with specific colors or a theme. Then, we are often able to email pictures from our extensive digital portfolio to show you some of the possibilities. For example, we may have photos of the event space, examples of different styles and photos of décor in your colors.

After your review of our photos and ideas, we have a second conversation or correspondence to fine tune the elements that we both feel will meet your event goals and are appropriate for the event space. We will discuss placement, color and other aspects relating to your event. At this point we provide a cost free written descriptive proposal outlining the elements. This proposal includes the cost of the decorations as well as any other costs such as delivery, set up and tax.

After we have a decorative plan, we provide a descriptive invoice detailing what will be provided and specifying all the details of delivery, installation and payment.


How do I select my colors?

You can view the balloon color chart. This chart shows standard, jewel-tone, pearl and metallic finish type balloons in solid colors. There are also a large variety of imprinted, patterned and shaped latex balloons that we can email you a picture of.


How far in advance do I need to book my event?

We schedule events up to one year in advance. Certain dates are very popular so it is best to reserve your event date as soon as you know your day, time and location.


How long will the balloons float?

At sea level, balloons float from 10 hours to 5 days, depending on several factors that includes the size, finish, temperature and shape. We will guide you to the proper size and type of balloon that will last longer than your event. As professionals we are aware of the product limitations and will only use the appropriate items. Also, it is possible to use Hi-Float™ to extend the float time of latex balloons.


What is Hi-Float™?

Hi-Float™ is a liquid sealant used to coat the interior surface of latex balloons and reduce the speed at which helium escapes through the latex pores. When applied to balloons that will be used indoors, it can increase the float time by several days. Hi-Float™ is non-toxic and water soluble.


How much do balloon arches cost?

Balloon arches are priced by height, width, style and the actual balloons chosen. It is important to consider how the arch will be used, such as a walk through or drive through arch. Arches can be a String of Pearl which is one balloon after another on a single line, or packed which is made of 4 balloon clusters wrapped on a single line if using helium. Packed arches can also be air filled and created using base plates, poles and flexible arch rod. We rarely install helium arches outdoors due to the unknown factors of wind and weather. A single String of Pearl entry arch approximately 10′ x 10′ is about $110. A similar sized free standing packed arch suitable for indoors would be approximately $375.


What do I need to do to reserve my event date and time?

After selecting your decorative package and pricing, a retainer of 50% with the signed contract will reserve your event date and time. The balance is due 10 days prior to the event date.


Our event location does not allow helium. Can I still decorate with balloons?

Yes, there are many air filled balloon designs that will last for days or even weeks. We decorate with arches, columns, swags and topiaries that are created from air filled balloons in these locations. The Arena at Harbor Yard and the Barnum Museum are two examples of locations that do not allow helium.


Are you insured?

Great Event Decorations LLC carries a one million dollar commercial liability policy.


When is the final payment due?

The final balance is due in full ten days prior to the event.


What is the cancellation policy?

Retainers for event decorations are non refundable.